Effective Date: March 26, 2026
Welcome to Thaimu AI (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered social media SaaS platform.
1. Information We Collect
a. Information You Provide
- Name, email address, phone number
- Account login credentials
- Payment and billing details
b. Social Media Data (via integrations)
- Profile information (name, profile picture)
- Connected account IDs
- Content you create, schedule, or publish
- Analytics and engagement data
c. Automatically Collected Data
- IP address
- Browser type and device info
- Usage activity and logs
- Cookies and tracking technologies
2. How We Use Your Information
We use your data to:
- Provide and operate our services
- Connect and manage social media accounts
- Generate AI-based content and automation
- Improve platform performance and features
- Process payments and subscriptions
- Communicate updates, alerts, and support
3. AI & Data Processing
Our platform uses AI to:
- Generate social media content
- Automate responses and workflows
- Analyze performance and trends
⚠️ We do not use your private data to train public AI models without consent.
4. Sharing of Information
We do not sell your data.
We may share data with:
- Social media platforms (Meta, Instagram, etc.)
- Payment providers (Stripe, etc.)
- Cloud hosting providers
- Legal authorities (if required by law)
5. Data Retention
We retain your data:
- As long as your account is active
- As needed for legal and operational purposes
You can request deletion anytime.
6. Cookies & Tracking
We use cookies to:
- Improve user experience
- Analyze traffic and usage
- Maintain sessions
You can disable cookies in your browser.
7. Data Security
We implement:
- Encryption
- Secure servers
- Access control mechanisms
However, no system is 100% secure.
8. Your Rights
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Withdraw consent
Contact: support@thaimuai.com
9. Third-Party Services
Our platform integrates with:
- Facebook / Meta APIs
- Instagram APIs
- Other social media services
Their privacy policies also apply.
10. Children’s Privacy
Our services are not intended for users under 18.
11. Updates to This Policy
We may update this policy periodically. Updates will be posted here.
12. Contact Us
📧 Email: support@thaimuai.com
🌐 Website: https://thaimuai.com